Deregister from an access point |
Do you want to register a company on Peppol but you get the notification that you must first unsubscribe the company from the Codabox access point?
Codabox has created a Peppol access point that is used by a number of softwares. The registration of the company on Peppol via the Codabox access point was done by your software.
Deregistering a company from the access point can only be done via the software that registered it on Peppol.
→ Please contact your software asking to deregister the company from Peppol.
Troubleshooting |
Don't know which software registered the company on Peppol (via the Codabox access point)?
Common softwares for this access point are Doccle, and Codabox's VOILA service requested by the accountant.
Try these options:
- In the company's Doccle account (via browser or app), go to ‘Connections'. If you see Peppol, you can delete the connection yourself via the 3 dots.
For questions, contact Doccle via community@doccle.be.
- Ask your accountant if the company is registered on Codabox's VOILA service. Your accountant can then unsubscribe the company from this service that uses Peppol.
- Check which (other) software(s) you use to receive purchase invoices and ask to deregister the company from Peppol.
Don't know via which access point the company is registered on Peppol?
Click here for more information.