Why do I see CODABOX as Peppol access point? |
Codabox has a Peppol access point.
It is used by Codabox but also by a number of softwares that register companies on Peppol, allowing them to send/receive e-invoices.
If you see 'Codabox' as the access point, there are 2 possible reasons:
- your software registered the company on Peppol (via the Codabox access point),
- your accountant activated the VOILA service by Codabox (in order to automatically receive your purchase invoices).
How to DEREGISTER from the Codabox access point? |
Deregistering a company cannot be done by the access point but only via the third party that registered it on Peppol.
➟ Contact the software that did the Peppol registration.
⍰ Don't know who registered the company on Peppol?
Try these options:
- Check the company's Doccle account to see if there is a Peppol connection (possibly the company was registered on Peppol via Doccle).
- Open the company's Doccle account.
- Go to 'Preferences' and choose 'My companies' in the left menu.
- Do you see the company name with a green Peppol connection?
Click the 3 dots and choose 'Remove company'.
Note: it may take up to 48 hours for the Peppol netwerk to process this deregistration. Until then, the company cannot be registered elsewhere. - Does the company also have a DocclePro subscription?
Check this via the 'Account settings' and ask community@doccle.be to cancel it.
- Check which (other) software(s) you use to receive purchase invoices and ask to deregister the company from Peppol.
- Ask your accountant if the company is registered on Codabox's VOILA service (to automatically receive your purchase invoices). Your accountant can unsubscribe the company from this service that uses Peppol.
CHECK the access point |
⍰ Don't know via which access point the company is registered on Peppol?
➟ Click here for more information.